[rt-users] Shredding users

G.Booth G.Booth at lboro.ac.uk
Tue Nov 17 10:05:58 EST 2009


Hi

Got a quick query regarding the shredder. Im trying to move a users cases to 
a different user and then shred the first user, using:

rt-shredder --plugin "Users=name,user;status,any;replace_relations,user-old"

This does everything I want except it still shreds the tickets, whereas I 
only wanted to get rid of the original user account and preserver the 
tickets with another user. Does anybody know if theres a way to do this 
through the shredder tool?

regards
Garry

--

Dr Garry Booth
IT Services
Loughborough University



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