[rt-users] Customfields question

Richard Pijnenburg Richard at widexs.nl
Wed Nov 25 03:47:52 EST 2009


Dear List,

 

I have created a Customfield that links to a webpage ( our own backend
system ) for our employees.

We have enabled the SelfService page where our customers can also fill
in that customfield.

The problem I'm having now is that the customer can see the custom field
value, which is not really an issue, but also can see the link to our
backend system.

As you can imagine, this is not what I want.

 

I have found the file where that link is generated, so I thought that I
could edit it to filter on the groupname "Customers".

The only problem is now, I don't have a clue how to do that.

 

Can anyone point me in the right direction?

 

Thank you in advance.

 

Met vriendelijke groet / With kind regards,

Richard Pijnenburg 

 

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