[rt-users] Prevent Subject Lines Starting with RE: or Re: from creating tickets

Jesse Vincent jesse at bestpractical.com
Wed Nov 25 11:26:29 EST 2009




On Wed 25.Nov'09 at  9:42:52 -0600, pjaramillo at kcp.com wrote:
> I won't to stop any emails with the Subject line of RE: <whatever> or Re: 
> <whatever> from creating tickets?
> Is this something that can be done with sendmail or rtmailgate, while 
> still retaining the ability for users to create tickets via email?

I'd probably just use procmail for that myself.

> 
> Thanks,
> Paul J
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