[rt-users] RTFM

[Richard Pijnenburg]

Hi Joop,

 

I haven't defined any CustomFields.

The Content field is for the text that needs to be included in the RT
ticket when I select it.

The user I'm using has all rights.

 

Met vriendelijke groet / With kind regards,

Richard Pijnenburg 



 

From: Joop [mailto:JoopvandeWege at mococo.nl] 
Sent: Thursday, November 26, 2009 3:00 PM
To: Richard Pijnenburg
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RTFM

 

Richard Pijnenburg wrote: 

Hi all,

 

I've installed RTFM and I want to create an article then I don't get a
input field for the content.

All I can fill in is:

 

Name

Summary

Class

Refers to

Referred to by

Topics

 

Is this a bug in RTFM?

 

I assume you have defined one or more CustomFields which are RTFM
customfields and not RT CF's?
Further your logged in user has rights to these CustomFields?

Regards,

Joop

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