[rt-users] Users with minimal rights now have full rights - why?

John David Chapman johndchapman at hotmail.com
Sun Nov 29 18:20:14 EST 2009


OK, Lets take this step by step.

I’m John Chapman, and my Customer is Joe Bloggs.

So….

I log in using my superuser account “John Chapman”.

I goto Configuration>Global>User Rights, and see that “Joe Bloggs” rights
are only set to “create ticket” and “commentonticket”.  Good.  That’s what I
want.

BUT when I log into Joe Bloggs account he can do everything just like he is
a superuser.  I don’t want Joe Bloggs to be able to do that :-(

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