[rt-users] shredder error

Ken Crocker kfcrocker at lbl.gov
Thu Oct 15 13:14:26 EDT 2009


Howard,

I thought the "replace-relations" was for links to other tickets. If it 
offers an opportunity to enter a replacement User ID, then I'm sure it's OK.

Kenn
LBNL

On 10/15/2009 9:01 AM, Howard Jones wrote:
> On 15/10/2009 16:41, Ken Crocker wrote:
>   
>> Some users may be referred to by transaction history of a ticket
>> because they sent in corresponance or were the original requestor or
>> owner. Those kind of relationships shouldn't be deleted because it
>> will cause an error in yoiur history display.
>>     
> Isn't that what replace_relations is supposed to fix?
>
> Regards,
>
> Howard
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>
>   
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091015/ffff4715/attachment.htm>


More information about the rt-users mailing list