[rt-users] RT 3.8.5 : User logged out on 'simple search' or ticket creation.

[Alexander Nikolaev]

Yep, something went wrong while upgrading. Make sure you've performed 
all the steps mentioned in upgrading.mysql

Some time ago i had a similiar problem(while upgrading 3.0.12 -> 3.8.2, 
now i have 3.8.4) - fixed by re-creating sessions table with:

CREATE TABLE `sessions` (
   `id` char(32) NOT NULL,
   `a_session` longblob,
   `LastUpdated` timestamp NOT NULL default CURRENT_TIMESTAMP on update 
CURRENT_TIMESTAMP,
   PRIMARY KEY  (`id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8

Pay attention to a_session, it must be longblob.


Bennett, Bevan (IS) пишет:
> I'm trying to upgrade my installation to 3.8.5, but early testing showed 
> a rather odd bug that I don't see mentioned elsewhere in the list.
> 
> Once logged in, if a user goes to 'Simple Search', enters a numeric 
> search term, then presses enter, they are logged out and sent back to 
> the login screen.
> Oddly, this does not occur if they search for a username or subject 
> term, or if they click the search button rather than pressing enter.
> If they re-authenticate, they then go directly to the requested search 
> results.
> This also applies to the search box on the home page, and happens reliably.
> 
> Worse, the same thing occurs whenever a user creates a new ticket.
> 
> Has anyone else run into this problem before? Any ideas where I could be 
> looking for the solution?
> 
> 
> 
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-- Regards, Alex.