[rt-users] Displaying custom fields in default search result columns

Emmanuel Lacour elacour at easter-eggs.com
Wed Oct 21 11:42:41 EDT 2009


On Wed, Oct 21, 2009 at 11:08:32AM -0400, [ ravi ] wrote:
> 
> Hello all,
> 
> using Preferences -> Search options, I can add columns to the default  
> set that is displayed in RT search results. However, since this  
> setting is common to all queues, it seems that custom fields specific  
> to a queue are not listed in the Add Columns section. In other words,  
> there is no way to always have custom fields display in the search  
> results for a particular queue. Is this true? If so, is there a way out?
> 

the only way I now is to edit the savedsearch format itself in
"Advanced" and add the CF manually in the format, then saved again this
search.

'__CustomField.{cf_name}__/TITLE:cf_name',




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