[rt-users] Searching on CF's not working with RT3.8.6

Jesse Vincent jesse at bestpractical.com
Fri Oct 23 13:01:54 EDT 2009




On Fri, Oct 23, 2009 at 10:47:02AM +0100, Alex Young wrote:
> We have just upgraded from 3.8.2 to 3.8.6 and everything has been fine,
> but we have ran into our first problem; when searching on custom fields
> it's ignoring the CF and returning all results.
> 
>  
> 
> This is one of the searches we are trying:
> 
> Queue = 'Client Support' AND Subject LIKE 'schedule' AND 'CF.{Client}'
> LIKE 'ClientName' AND 'CF.{Client category}' LIKE 'Core Client'
>

Can you turn on database logging and capture the SQL RT is generating?
(In an ideal world, you could also bring up a copy of your old 3.8.2
instance and do the same thing, but I understand how hard that is)

-j



More information about the rt-users mailing list