[rt-users] Error - DBD::mysql::st execute failed: MySQL server has gone away

[Nimbius]

mysql server gone away is an indication there is a problem with the 
backend database serving RT.  enable debugging in your mysql daemon and 
analyze the output for failures.  is your mysql local or remote? make sure 
firewall settings permit remote connections.



On Fri, 4 Sep 2009, Baskaraganesan Natarajan wrote:

> Date: Fri, 4 Sep 2009 13:53:53 +0530
> From: Baskaraganesan Natarajan <banatara at hcl.in>
> To: "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com>
> Subject: [rt-users] Error - DBD::mysql::st execute failed: MySQL server has
>     gone away
> 
> Hi,
>
> I have RT up in a Fedora 9 box.  It was working properly.  All of a sudden I see the following error when trying to create a ticket.
>
> DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm line 71.
>
> I saw the same message in the mail achieve. It says this error is related to loss of connection with the mysql sever.  But I see mysqld running before and after the error.  I don't see any error or message in the SQL server.
>
> I see the following lines in
>
> /var/log/rt3/rt.log
> ============
> [Fri Sep  4 08:17:23 2009] [debug]: RT::Ticket=HASH(0xbc4df9dc) tried to load a bogus ticket: 469 (/usr/lib/perl5/vendor_perl/5.10.0/RT/Ticket_Overlay.pm:172)
> [Fri Sep  4 08:17:23 2009] [crit]: HasRight called with no valid object (/usr/lib/perl5/vendor_perl/5.10.0/RT/Principal_Overlay.pm:322)
> [Fri Sep  4 08:17:23 2009] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm:67)
> [Fri Sep  4 08:17:23 2009] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm:71)
>
> /var/log/httpd/error_log
> ================
> [Fri Sep  4 08:17:23 2009] [crit]: HasRight called with no valid object (/usr/lib/perl5/vendor_perl/5.10.0/RT/Principal_Overlay.pm:322)
> [Fri Sep  4 08:17:23 2009] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm:67)
> [Fri Sep  4 08:17:23 2009] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm:71)
>
> Am I missing something her, can someone please help.
>
> Thanks,
> Baskar N
>
>
>
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nimbius at sdf.lonestar.org
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