[rt-users] How to modify home-page queries

[David Donachie]

> On Fri, Sep 04, 2009 at 11:11:48AM -0400, Roode, Eric wrote:
> >    All,
> >
> >        My search-fu is weak, it seems.  How do I modify the standard
> queries that appear on the
> >    home page?  The "highest priority tickets I own" and "newest
> unowned tickets", that is.
> >
> >        The reason I ask is that we have created custom status codes,
> and any tickets with those
> >    status codes do not show up on the "highest priority" list.  I
> suspect our status codes need
> >    to be added to some query somewhere.
> 
> As a SuperUser, click on the Edit box in the upper right corner of the
> portlet and then choose to edit the query.  You'll probably just want
> to go to the Advanced tab and add your statuses.
> 
> Make sure you save the search

Can anyone tell me how to do the same with the equivalent view on the
SelfService page?

I can't seem to find a saved search for that, is there one?

Yours
David