[rt-users] 3.8.4 create user error

Kevin Falcone falcone at bestpractical.com
Tue Sep 15 12:54:22 EDT 2009


On Tue, Sep 15, 2009 at 04:53:21PM +0100, Raed El-Hames wrote:
> Hi There;
> 
> (Perl v5.8.8 under linux ,mod_perl2 
> v2.000003,Apache2,DBIx::SearchBuilder v1.56)
> 
> Started playing with 3.8.4 , fresh out of the box, new install , added 
> plugins :
> RT-Extension-MergeUsers
> RT-Extension-ServiceUpdates
> RT-Extension-SLA
> RTx-RightsMatrix

You don't list version numbers, which means this is hard to diagnose
from your error.  If you're not running MergeUsers 0.03_02 I would
expect all kinds of problems interacting with 3.8

-kevin

> - created first user, given it the super user permissions
> - logged in as this new user, trying to create another user I am getting 
> the below error when click on Create (from the Tab in User/index.html 
> and not the form).
> - the same happens if I try as root.
> 
> Anybody else seen this, I am guessing its one of the extensions that 
> caused it, but which one?
> 
> 
> 
> 
> error:       Can't call method "Disabled" on an undefined value at 
> /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1165.
> context:     
> ...     
> 1161:      =cut
> 1162:     
> 1163:      sub Disabled {
> 1164:      my $self = shift;
> 1165:      return $self->PrincipalObj->Disabled(@_);
> 1166:      }
> 1167:     
> 1168:      =head2 PrincipalObj
> 1169:     
> ...     
> code stack:      /opt/rt3/bin/../lib/RT/User_Overlay.pm:1165
> /opt/rt3/share/html/Admin/Users/Modify.html:385
> /opt/rt3/share/html/Admin/autohandler:49
> /opt/rt3/share/html/autohandler:311
> 
> 
> Roy
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