[rt-users] Adding an additional Status value

Joe Kirby kirby at umbc.edu
Tue Sep 15 14:38:47 EDT 2009


Thank you

Jerrad Pierce wrote:
> Please search the wiki and list archives first.
> This question is often asked, and RT_Config.pm even states:
>
>   You can define new statuses and even reorder existing statuses here.
>   WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT
>   will break horribly. The statuses you add must be no longer than 10
> characters.
>
>   



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