[rt-users] 3.8.4 create user error

Raed El-Hames rfh at vialtus.com
Wed Sep 16 05:20:51 EDT 2009


Thanks Kevin it was indeed the wrong version of  
RT-Extension-MergeUsers, installed 0.03_02 and it works fine.

Regards;
Roy


Kevin Falcone wrote:
> On Tue, Sep 15, 2009 at 04:53:21PM +0100, Raed El-Hames wrote:
>   
>> Hi There;
>>
>> (Perl v5.8.8 under linux ,mod_perl2 
>> v2.000003,Apache2,DBIx::SearchBuilder v1.56)
>>
>> Started playing with 3.8.4 , fresh out of the box, new install , added 
>> plugins :
>> RT-Extension-MergeUsers
>> RT-Extension-ServiceUpdates
>> RT-Extension-SLA
>> RTx-RightsMatrix
>>     
>
> You don't list version numbers, which means this is hard to diagnose
> from your error.  If you're not running MergeUsers 0.03_02 I would
> expect all kinds of problems interacting with 3.8
>
> -kevin
>
>   
>> - created first user, given it the super user permissions
>> - logged in as this new user, trying to create another user I am getting 
>> the below error when click on Create (from the Tab in User/index.html 
>> and not the form).
>> - the same happens if I try as root.
>>
>> Anybody else seen this, I am guessing its one of the extensions that 
>> caused it, but which one?
>>
>>
>>
>>
>> error:       Can't call method "Disabled" on an undefined value at 
>> /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1165.
>> context:     
>> ...     
>> 1161:      =cut
>> 1162:     
>> 1163:      sub Disabled {
>> 1164:      my $self = shift;
>> 1165:      return $self->PrincipalObj->Disabled(@_);
>> 1166:      }
>> 1167:     
>> 1168:      =head2 PrincipalObj
>> 1169:     
>> ...     
>> code stack:      /opt/rt3/bin/../lib/RT/User_Overlay.pm:1165
>> /opt/rt3/share/html/Admin/Users/Modify.html:385
>> /opt/rt3/share/html/Admin/autohandler:49
>> /opt/rt3/share/html/autohandler:311
>>
>>
>> Roy
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