[rt-users] RT web request timeout

[Venkateswaran, Subbaraman]

Can someone suggest a way we could set a time out for web request to RT?
The main problem is that we do not want to allow external applications
accessing RT over http beyond a certain specific time. Due to these long
running process, RT crawls and eventually runs extremely slow.

What we are thinking is to set a time limit for the Mason Web Handler
and kill the process if it exceeds a "n" seconds. The FastCGIServer
appConnTimeout and idle-timeout does help with this requirement but they
kind of kill abruptly. We want to kill the process gracefully by doing a
proper handler cleanrequests.

Appreciate your help here.

Thanks
Subba Venkateswaran 
A&T - App Eng - SEG
609 282 7015


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