[rt-users] Add a backup email account as Bcc - avoid multiple emails

[Toby Darling]

> My goal is that all messages sent to RT are also going to a second
> mailbox that would be used in case of a disaster on RT.

I've done this by making backup at company.com an AdminCC of the queue. That gets comments and replies by default, plus anything else I want to set up a scrip for.

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