[rt-users] Recommended approach for scripted setup of canned searches, etc?

[jan.grant at bristol.ac.uk]

I'm looking to try to capture and run as much configuration from the 
command-line as possible for RT rollout.

One of the things I'd like to be able to do is to pre-prepare some 
group-visible saved searches; and, ideally, to do a bit of setup on a 
user's default home page to run these and show their results.

The "rt" script tool can't deal with saved searches as of 3.8.4. Is there 
a plugin that'll teach it how to?

Alternatively, can the rt-setup-database tool be used to do an incremental 
update to RT's state after installing the stock initialdata?

Cheers,
jan

-- 
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661   http://ioctl.org/jan/
Spreadsheet through network. Oh yeah.