[rt-users] RT with forms and workflow?

[Jesse Vincent]

> 
> While I'm waiting (it certainly doesn't sound as if RT4
> is coming for Christmas 2009), it seems to me from your
> message that today, admins can create forms and views
> using their keyboard?  Sorry if haven't been keeping up
> with the technology, but to me RT didn't support forms,
> in the sense "custom fields mixed with text and laid out
> on a page".  Has that changed?  Searching for "form" on
> http://bestpractical.com/rt/features.html certainly doesn't
> give that impression.

The features list on the corporate website is...not exactly exhaustive.
Know any good marketing people who work cheap? ;)
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