[rt-users] Shredder question

Ken Crocker kfcrocker at lbl.gov
Wed Sep 23 11:46:00 EDT 2009


Ruslan,

Thanks. That's what I would have thought. Makes sense.

Kenn
LBNL

On 9/23/2009 1:10 AM, Ruslan Zakirov wrote:
> Hello Ken,
>
> Delete them as there is no record to reference anymore after shredding a ticket.
>
> On Tue, Sep 22, 2009 at 8:08 PM, Ken Crocker <kfcrocker at lbl.gov> wrote:
>   
>> To list,
>>
>> I haven't used Shredder before so I have a question: when it removes a
>> deleted ticket, will it also remove the OBJECTCUSTOMFIELDVALUES records
>> as well or just disable them?
>>
>> Kenn
>> LBNL
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