[rt-users] rt 3.8.4 case sensitivity for e-mail addresses

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Wed Sep 23 12:18:10 EDT 2009


Well something's wacky with your installation.
I've not made any changes from the defaults in this area,
and just verified that RT did not create a separate user
for a differently cased email address.

Have you checked your logs? Are they set to debug?
The code closest to where your error occurs is:
    lib/RT/Interface/Email/Auth/MailFrom.pm

Worse comes to worse, you can make a User_Local
overlay with a CanonicalizeEmailAddress method that
casts to lowercase.

-- 
Cambridge Energy Alliance: Save money. Save the planet.



More information about the rt-users mailing list