[rt-users] Problem setting up RT-mailgate

[John Haggerty]

I'm just curious is this bad that Unbuntu has this setup. I did the same
thing and it works.

On Sat, Sep 26, 2009 at 10:53 AM, Jerrad Pierce <
jpierce at cambridgeenergyalliance.org> wrote:

> > rt: "|/usr/bin/rt-mailgate --queue villas --action comment --url
> > http://cat.getmyip.com"
> ..
> > Sep 25 19:54:19 cat postfix/local[17571]: C8C87BEE001:
> > to=<rt at cat.getmyip.com>, relay=local, delay=0.5,
> delays=0.18/0.01/0/0.31,
> > dsn=4.3.0, status=deferred (temporary failure. Command output: An Error
> > Occurred =================  404 Not Found )
>
> And can you access RT at http://cat.getmyip.com from the machine
> itself? It would seem not, that's what you need to fix, tell
> rt-mailgate where RT really is.
>
> The probable problem is that the server cannot resolve its own name.
>
> > whereis request-tracker3.6:
> If you're setting up a new installation you shouldn't really be
> installing 3.6, Ubuntu packages be damned.
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