[rt-users] REST mail-gateway errors

David Chandek-Stark dchandekstark at gmail.com
Tue Sep 29 10:32:40 EDT 2009


Sorry - meant to indicate that I'm on version 3.8.5.
--D

On Tue, Sep 29, 2009 at 10:13 AM, David Chandek-Stark <
dchandekstark at gmail.com> wrote:

> Hi,
>
> I have a few instances of these errors in my log:
>
> [Tue Aug 18 19:51:24 2009] [error]: Could not record email: Ticket creation
> failed: No permission to create tickets in the queue 'Inquiry'
> (/opt/rt3-pnb/share/html/REST/1.0/NoAuth/mail-gateway:75)
> [Tue Aug 18 22:50:45 2009] [error]: Could not record email: Could not load
> a valid user (/opt/rt3-pnb/share/html/REST/1.0/NoAuth/mail-gateway:75)
> [Fri Aug 21 15:03:23 2009] [error]: Could not record email: Message not
> recorded: Permission Denied
> (/opt/rt3-pnb/share/html/REST/1.0/NoAuth/mail-gateway:75)
>
> I cannot determine what would actually cause such errors (I don't know why
> this code is being called), and I can't reproduce them.  AFAICT there has
> been no data loss, and no user has reported a problem with the system that I
> can trace to these errors.  Should I be concerned?
>
> Thanks,
> David
>



-- 
David Chandek-Stark
dchandekstark at gmail.com
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