[rt-users] Autoreply for CC

Mark Jenks mark.jenks at iodincorporated.com
Mon Aug 2 09:10:48 EDT 2010


You need to create a scrip to send to CC's.   Just like the requestor
one.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of jendras
Sent: Monday, August 02, 2010 2:38 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Autoreply for CC


Hi, 

I am using RT 3.8.7. 
When RT sends back a acknowledgment to requestor it is not including CC
addresses from mail. 
How can I make this happen? RT should send a mail to requestor and
separate
mail to CC addresses.
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