[rt-users] ExternalAuth workaround? while waiting for 0.9

Kenneth Marshall ktm at rice.edu
Tue Aug 3 11:08:52 EDT 2010


On Tue, Aug 03, 2010 at 10:59:15AM -0400, Mike Johnson wrote:
> Would this also ensure that when LDAP finds the matching email in RT's
> users, it'll update the other info to what LDAP has?(essentially overwriting
> the email address as username that was set when a non-user emails RT)
> 

The function looks up the E-mail address in the LDAP directory
and if it is found looks up the corresponding primary E-mail
address and uses that instead. Then the rest of the ExternAuth
piece populates the other information for the user from the
directory using that E-mail address.

Cheers,
Ken




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