[rt-users] Query Builder - Custom Fields

Christian Loos cloos at netcologne.de
Wed Aug 4 06:59:25 EDT 2010


You can only search for tickets with the query builder.
So you can only search for ticket customfields and not for transaction
customfields.

-chris


Am 04.08.2010 12:30, schrieb Paul Broadwith:
> Kenn,
> 
>  
> 
> Thanks for that. Unfortunately they are not showing up so I assume (or
> does that make an ass … etc) it doesn’t work the same for CF’s attached
> to Ticket Transactions. The one that is attached to Tickets is showing
> up though.
> 
>  
> 
> Does anybody use these type of CF’s and get them to work in Query
> Builder (or do I need to use another method to search these).
> 



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