[rt-users] Can't locate RT/Condition/.pm

[Dylan Choi]

Sorry for my insufficient explanation ;)

So when I ran "select * from Scrips", there were 2 "Autoreply" in the
table and the latter Autoreply didn't have ScripCondition, meaning it
was set to 0. I may have to take a look at "upgrade-mysql-schema.pl"
script to see why Autoreply had been inserted even though it's already
existed in the table.

-Dylan

On Mon, Aug 16, 2010 at 5:15 AM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Sun, Aug 15, 2010 at 11:19:17AM -0700, Dylan Choi wrote:
>> Thanks a bunch Kevin. Finally, httpd runs on the system and I was able
>> to see all the data from my old machine after I ran below sql.
>>
>> delete from Scrips where ScripCondition=0;
>
> It might have been better to select * from Scrips where ScripCondition
> = 0; and then go fix it in the UI.  It isn't clear to me why you had
> blank condition scrips in the first place.
>
> -kevin
>
>> On Sun, Aug 15, 2010 at 6:35 AM, Kevin Falcone
>> <falcone at bestpractical.com> wrote:
>> > On Sun, Aug 15, 2010 at 02:14:36AM -0700, Dylan Choi wrote:
>> >> Hello,
>> >>
>> >> I'm currently running RT(3.6.6) and trying to upgrade system hardwares
>> >> as well as RT itself. I have setup a latest RT(3.8.8) on my brand new
>> >> system and with just fresh setup, it works fine. However, since I've
>> >> restored dumped mysql data from RT 3.6.6 and upgraded database scheme
>> >> using "upgrade-mysql-schema.pl", httpd always fails to start. Below is
>> >> the error messages in error_log and there are no errors in rt.log
>> >> (..../rt3/var/log/rt.log). I'm really trying to figure out why perl
>> >> can't locate RT::Condition modules when httpd starts. Please shed some
>> >> lights on me. Thanks !
>> >
>> > One of your scrips has a blank condition, you'll need to find it and
>> > fix it.
>> >
>> > -kevin
>> >
>> >> I'm running RT 3.8.8 with following packages.
>> >> - CentOS 5.5
>> >> - httpd-2.2.3-43
>> >> - mod_perl-2.0.4-6
>> >> - mysql-5.0.77-4
>> >>
>> >> --------------- error_log
>> >> [Sun Aug 15 08:28:28 2010] [error] Require of RT::Condition::
>> >> failed.\nCan't locate RT/Condition/.pm in @INC (@INC contains:
>> >> /data/www/rt3/bin/../local/lib /data/www/rt3/bin/../lib
>> >> /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
>> >> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl
>> >> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
>> >> /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl
>> >> /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .
>> >> /etc/httpd) at (eval 1326) line 3.\n\nCompilation failed in require at
>> >> (eval 2) line 1.\n
>> >> [Sun Aug 15 08:28:28 2010] [error] Can't load Perl file:
>> >> /data/www/rt3/bin/webmux.pl for server foo.mydomain.com:0, exiting...
>> >> ----------------
>> >>
>> >> -Dylan
>> >>
>> >> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> >> Last one this year -- Learn how to get the most out of RT!
>> >
>> >
>> > RT Training in Washington DC, USA on Oct 25 & 26 2010
>> > Last one this year -- Learn how to get the most out of RT!
>> >
>>
>>
>>
>> --
>> - Dylan Choi
>>
>> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> Last one this year -- Learn how to get the most out of RT!
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>



-- 
- Dylan Choi