[rt-users] Outbound mail striped

Kevin Falcone falcone at bestpractical.com
Tue Aug 17 16:55:29 EDT 2010


On Fri, Aug 13, 2010 at 03:47:58PM +0100, Mark Olliver wrote:
>    Hi,
>    Suddenly in the last few days we seem to be unable to send mail out of our RT as far as we
>    know nothing has changed.
>    If you look within RT than it says it has sent mail and lists al the addresses correctly
>    however, if you watch the system log it then strips all the mail addresses and instead send
>    all mail to -@[1]ourmaildomain.com and hence bounces back to me as the admin.
>    Normal mail and mail to RT is working fine through the server. The mail server is sendmail.
>    We did upgrade to the latest RT At the start of the week from 3.8.2 if that makes any
>    difference.

Without seeing this log and some headers it is pretty much impossible
to know what is going wrong.

-kevin
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