[rt-users] modified from: address in replies

Kevin Falcone falcone at bestpractical.com
Wed Aug 25 12:15:24 EDT 2010


On Wed, Aug 25, 2010 at 05:45:08PM +0200, polloxx wrote:
> OK: we have an request address for all queues, let's say
> help at ourdomain.com, but for one particular queue we want to set a
> different from: address when our helpdesk dept. replies to the
> customer, eg: support at ourdomain.com.
> How can we establish this?

Go to the Queue Admin page for that queue, check the correspond
address.

See my previous reply -

> On Wed, Aug 25, 2010 at 4:55 PM, Kevin Falcone
> >> > I think you just want to change the Correspond Address on the queue
> >> > admin page.  No need for template hacking.

-kevin
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