[rt-users] Extensions

Jason Ledford jledford at biltmore.com
Wed Aug 25 14:45:52 EDT 2010


I think it should just be
Set(@Plugins,(qw(RT::FM RTx::EmailCompletion RT::Extension::ToggleSuperUser RT::Extension::QueueDeactivatedScrips)));

Then just restart apache

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Sysadmin
Sent: Wednesday, August 25, 2010 2:29 PM
To: Michael Finn
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Extensions

Yes the one from github.
And yes I have mutiple plug in lines.

Set(@Plugins,(qw(RT::FM)));
Set(@Plugins,(qw(RTx::EmailCompletion)));
Set(@Plugins,(qw(RT::Extension::ToggleSuperUser)));
Set(@Plugins,(qw(RT::Extension::QueueDeactivatedScrips)));
How should I list this? And do I reinstall then after I correct this, or just correct the "Set(@Plugins, ...)" line and restart Apache?


Thanks,

David
System Admin
RNS

Running RT 3.8.7

On 8/25/2010 12:01 PM, Michael Finn wrote:
First thing I always check on multiple extensions is whether they are all in the same "Set(@Plugins, ...)" line in the RT_SiteConfig.pm file.  Multiple Set Plugins lines will override rather than append.

Mike

From: rt-users-bounces at lists.bestpractical.com<mailto:rt-users-bounces at lists.bestpractical.com> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Torsten Brumm
Sent: Wednesday, August 25, 2010 11:49 AM
To: Sysadmin
Cc: rt-users at lists.bestpractical.com<mailto:rt-users at lists.bestpractical.com>
Subject: Re: [rt-users] Extensions

Which version you installed from QueueDeactivatedScrp? The one from github?
2010/8/25 Sysadmin <Sysadmin at ruralnetwork.net<mailto:Sysadmin at ruralnetwork.net>>
Is there an Extension compatibility list around. I recently installed the QueueDeactivatedScrip which work very well, then installed the EmailCompletion extention which also works well only to find that my QueueDeactivatedScrip no longer worked. I there anyway of determining compatibility between extensions?  or is it mostly trial and error? How do troubleshoot a broken Extension?

Thanks,

David
System Admin
RNS

Running RT 3.8.7

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!



--
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de
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