[rt-users] Accented Character in Subject - Email is not sent

Mathieu Longtin mathieu at closetwork.org
Wed Dec 1 09:25:35 EST 2010


I just submitted a patch for this:

http://issues.bestpractical.com/Ticket/Display.html?id=16052;user=guest;pass=guest
--
Mathieu Longtin
1-514-803-8977


On Wed, Dec 1, 2010 at 8:42 AM, Sergio Charpinel Jr. <
sergiocharpinel at gmail.com> wrote:

> Hi,
>
> I have a RT 3.8.8 which was upgraded from 3.8.5.
>
> The problem is when I answer a ticket via e-mail, and use accented chars in
> the Subject. RT replaces these chars with a ? , and does not send the e-mail
> (to AdminCc).
> Also, the chars are replaced in the body of the message with ? .
>
> My outputEncoding is uft-8 (default). I tried to change
> to Set($EmailOutputEncoding, 'iso-8859-1'); , but it did not work too.
>
> Any ideas?
>
> Thanks in advance.
>
> --
> Sergio Roberto Charpinel Jr.
>
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