[rt-users] RT::Extension::Nagios

[Joshua A. Fiske - jfiske]

Hi folks,

I'm trying to get RT::Extension::Nagios to work properly with my RT installation.  I'm running RT-3.8.8 on Centos 5.5 and all other functions are working as expected.

To setup this extension, I've created a new queue named Nagios and have notifications from Nagios sent to that queue's email address.  Tickets are created, but are not merged or auto-closed on RECOVERY notification.  I have added the following to my RT_SiteConfig.pm:

Set($NagiosMergeTickets , 1);
Set(@Plugins, qw(RT::Extension::MobileUI), qw(RT::Extension::Gravatar), qw(RT::Extension::Nagios));

Am I missing something simple?  Does anyone else have this plugin working?

Thanks!

Josh
- - - -
Joshua Fiske '03, '04
Manager of User Services / Security Engineer
Clarkson University, Office of Information Technology
(315) 268-6722 -- Fax:  (315) 268-6570

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