[rt-users] Can't send out email after moving RT

[Kevin Bailey]

I'll look at upping the debug level.  Not sure how - but I'll get the 
book out and look through the config file.

Thanks,

Kevin

On 09/12/10 13:57, Kevin Falcone wrote:
> On Thu, Dec 09, 2010 at 12:40:18PM +0000, Kevin Bailey wrote:
>    
>> Hi,
>>
>> Hopefully a quick pointer is what I need.
>>
>> We've been running RT 3.6.1 for years no probs.
>>
>> We've now set up a new (replacement server) and installed RT 3.6.7.
>>
>> The database under the 3.6.1 install was copied over and put on to
>> the 3.6.7 server - the the RT instance was connected to this DB.
>>
>> All seems to be working OK on the web interface.  Only issue is that
>> emails are not being sent.
>>
>> I.e. when I create a test ticket I set up my gmail email address as
>> the requestor.  When I type up a reply via the web interface it says
>> it's going to send a reply to the requestor email address.
>>
>> But according to the email server logs it doesn't even try to send
>> anything - and the ticket has no entry for the email being sent.
>>      
> You don't say what the RT logs say
>
>    
>> As the DB has been copied then all settings etc are the same as
>> before - and the RT_SiteConfig.pm file looks sane.
>>
>> Is there something I need to set up RE the mail server (Postfix).
>>
>> Any pointers gratefully received.
>>      

-- 
*Kevin Bailey*
Director/Programmer - Freeway Projects Limited
Web: www.freewayprojects.com <http://www.freewayprojects.com/>
Email: kbailey at freewayprojects.com <mailto:kbailey at freewayprojects.com>
Phone: +44 (0)1752 267090

Recycle for Amnesty <http://www.amnesty.org.uk/recycle>
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