[rt-users] RTFM 2.4.3rc1 question

Max McGrath mmcgrath at carthage.edu
Tue Dec 14 13:43:37 EST 2010


Kevin -

The one in question I call *Content* and it is a *Fill in one text area*.


--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath at carthage.edu


On Tue, Dec 14, 2010 at 12:40 PM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Tue, Dec 14, 2010 at 11:55:46AM -0600, Max McGrath wrote:
> >    I have RTFM setup and I use it mainly for Canned Responses. Right now
> when I use an article in
> >    my reply I see a bunch of <br />. Obviously showing all the HTML line
> breaks from my article.
> >    When I go to modify my article I just see the normal article with no
> HTML. Is there a way I
> >    can get the HTML to stop showing up?
>
> If your article contains HTML, I wouldn't expect it to work well with
> the rich text editor since it tries to escape things on the way in.
> What kind of Custom Field are you using for your article storage?
>
> -kevin
>
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