[rt-users] getting the "Resolver Name / address" into a template?

Kevin Falcone falcone at bestpractical.com
Wed Dec 15 09:30:19 EST 2010


On Tue, Dec 14, 2010 at 02:04:30PM -0800, Joseph Spenner wrote:
>    I'm using RT 3.8.8 and would like to create a template to be used at the time of resolving the
>    ticket.  It should contain:
> 
>    Ticket number
>    Resolver name
> 
>    I believe the ticket number is pretty simple:  #{$Ticket->id()}
>    But is there a way to get the name/email address of the person who resolved the ticket?

Something like { $Transaction->CreatorObj->RealName } - untested

-kevin
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