[rt-users] On Ticket Create set Status to OPEN

Michael Neuschafer mneuschafer at nationalstoresinc.com
Tue Feb 2 16:25:20 EST 2010


Does anybody know of a script or callbacks that can do this, when
creating a ticket the status it automatically set to open?

 

Thanks,

 

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

 

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