[rt-users] On Ticket Create set Status to OPEN

Kevin Falcone falcone at bestpractical.com
Tue Feb 2 17:34:51 EST 2010


On Tue, Feb 02, 2010 at 01:25:20PM -0800, Michael Neuschafer wrote:
>    Does anybody know of a script or callbacks that can do this, when creating a ticket the status
>    it automatically set to open?

Just look at the default On Correspond Open Tickets scrip and
make one that runs On Create

-kevin
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