[rt-users] RT Query link question

Ken Crocker kfcrocker at lbl.gov
Wed Feb 3 18:44:44 EST 2010


To list,

In 3.6.4, whenever I selected a queue from "QuickSearch" list, it would 
show the active tickets in that queue. From there, I could select a 
ticket number in that list and it would take me directly to that ticket 
display. I can no longer select a ticket from that list. Am I missing a 
privilege or something? I'm a "SuperUSer". I notice that the  link does 
work when I select a ticket number from the "unownd" list. Help anyone? 
Thanks.

Kenn
LBNL



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