[rt-users] Please Help to Create Scheduled Auto Tickets for Specific Groups.

Torsten Brumm torsten.brumm at googlemail.com
Sat Feb 13 12:31:31 EST 2010


Hmm, sounds like a job for a simple cron ? and a tiny scrip inside RT
assigning user to ticket

2010/2/13 softouch <razzipk at hotmail.com>

>
> Hello.
>
> i need to notify my system domain members about Due daily, weekly and
> monthly maintenance activities by creating scheduled (daily, weekly and
> monthly) automatic tickets for each User group. Please guide me that how
> can
> create schedules in RT for automatic ticket creation and also assigning
> them
> to their respected owners automatically at the time of creation.
>
> R i Z.
>
> --
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>
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-- 
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de
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