[rt-users] Pls urgent help about double requestors for each new ticket

softouch razzipk at hotmail.com
Thu Feb 18 07:15:41 EST 2010


Hello.

whenever my RT users are creating ticket in some queue, ticket is created by
two owners.
one who is actually creating the ticket and other it selects randomly
between different RT Admins.
please help me to sort out the reason of this issue.


R i Z.
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