[rt-users] CommandByMail Extension

Kevin Falcone falcone at bestpractical.com
Tue Feb 23 16:43:29 EST 2010


On Tue, Feb 23, 2010 at 10:59:51AM -0800, Ken Crocker wrote:
> I've installed CommandByMail. The instructions describe the ability to 
> create a ticket WITH CustomField values. However, I'm finding this 
> doesn't seem to be true. Do I also need to install an additional 
> extension for this?

What did you try, how did it fail, etc etc.
You can certainly set Custom Fields with CommandByMail
You can also use the ExtractCustomFieldValues extension, depending on
what you're doing

-kevin
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