[rt-users] Retain Cc and Bcc's for teh whole ticket thread.

Kevin Falcone falcone at bestpractical.com
Mon Jan 4 15:00:42 EST 2010


On Thu, Dec 31, 2009 at 08:00:34PM +0530, H Manohar Rayker wrote:
>    How do I retain the Cc and Bcc list for the entire thread from starting to end in RT?

Add them from the People tab, rather than as one-time-cc one-time-bccs
during a reply.

>    I am using RT 3.8.4. Also there are some mail display formatting issues when sent the mails
>    through Outlook (2k3 & 2k7) as they appear as attachment in the response mail received in my
>    outlook program. Can this be solved by upgrading to 3.8.7 or is there any other fix for this?

There are a number of fixes in 3.8.7 related to this, but there are
also commits on 3.8-trunk that won't be released until 3.8.8

-kevin
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