[rt-users] Include mail header 'To' in the Ticket subject

[Bruno Astier]

________________________________

De : Bruno Astier 
Envoyé : jeudi 21 janvier 2010 17:07
À : 'rt-users at lists.bestpractical.com'
Objet : Include mail header 'To' in the Ticket subject

 

Hi everybody,

 

I'm looking for way to include the 'To' mail header of the initial request to the ticket subject

 

I was thinking about to use a scrip on CreateTicket with a user defined action of that form :

$self->TicketObj->SetSubject (XXX.$self->TicketObj->Subject);

 

My question is what have I to put instead of XXX in order to get back the 'To' mail header

 

 

Regards, Bruno.

 

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