[rt-users] Question on added status values

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Jan 27 03:25:12 EST 2010


On Wed, Jan 27, 2010 at 2:03 AM, Ken Crocker <kfcrocker at lbl.gov> wrote:
> To list,
>
> We are on RT 3.6.4 and testing 3.8.7. We added two ticket status values
> in 3.6.4 by modifying the RT_SiteConfig.pm file. It worked fine. I did
> the same for our 3.8.7 version and I cannot see those values. Is there
> something else I have to do to make those values available?

No, there is no additional steps required. Except server restart.
Syntax for the config is slightly different.


>
> Thanks.
>
> Kenn
> LBNL
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-- 
Best regards, Ruslan.



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