[rt-users] What the mail.log is trying to say me?

[Wagner Pereira]

Ok,

If I edit my /etc/aliases as follow:
rt: "|/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway 
--queue general --action correspond --url 
https://rtracker.rt.pop-sp.rnp.br/rt/ --debug"

The mail.log says:

---------------------------------------------------
Jan 27 15:48:25 rtracker postfix/smtpd[4300]: connect from 
kliper.pop-sp.rnp.br[200.133.192.62]
Jan 27 15:48:25 rtracker postfix/smtpd[4300]: A59F524FC1: 
client=kliper.pop-sp.rnp.br[200.133.192.62]
Jan 27 15:48:25 rtracker postfix/cleanup[4304]: A59F524FC1: 
message-id=<4B607C4A.2080708 at pop-sp.rnp.br>
Jan 27 15:48:25 rtracker postfix/qmgr[2112]: A59F524FC1: 
from=<wpereira at pop-sp.rnp.br>, size=762, nrcpt=1 (queue active)
Jan 27 15:48:25 rtracker postfix/local[4305]: A59F524FC1: 
to=<rt at rtracker.rt.pop-sp.rnp.br>, relay=local, delay=0.1, 
delays=0.03/0.03/0/0.04, dsn=5.3.0, status=bounced (Command died with 
status 2: 
"/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway --queue 
general --action correspond --url https://rtracker.rt.pop-sp.rnp.br/rt/ 
--debug". Command output: 
/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway: line 1: 
fg: no job control 
/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway: line 2: 
fg: no job control 
/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway: line 3: 
fg: no job control 
/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway: line 4: 
fg: no job control 
/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway: line 5: 
syntax error near unexpected token `(' 
/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway: line 5: 
`%# This software is Copyright (c) 1996-2008 Best Practical Solutions, 
LLC ' )
Jan 27 15:48:25 rtracker postfix/cleanup[4304]: B7F7224FCD: 
message-id=<20100127174825.B7F7224FCD at rtracker.rt.pop-sp.rnp.br>
Jan 27 15:48:25 rtracker postfix/qmgr[2112]: B7F7224FCD: from=<>, 
size=4221, nrcpt=1 (queue active)
Jan 27 15:48:25 rtracker postfix/bounce[4307]: A59F524FC1: sender 
non-delivery notification: B7F7224FCD
Jan 27 15:48:25 rtracker postfix/qmgr[2112]: A59F524FC1: removed
Jan 27 15:48:25 rtracker postfix/smtp[4308]: B7F7224FCD: 
to=<wpereira at pop-sp.rnp.br>, 
relay=kliper.pop-sp.rnp.br[200.133.192.62]:25, delay=0.14, 
delays=0.03/0.02/0.01/0.09, dsn=2.0.0, status=sent (250 Ok. 
4B607C69.0000517A)
Jan 27 15:48:25 rtracker postfix/qmgr[2112]: B7F7224FCD: removed
Jan 27 15:49:25 rtracker postfix/smtpd[4300]: disconnect from 
kliper.pop-sp.rnp.br[200.133.192.62]
---------------------------------------------------

And if I edit the /etc/aliases like that:
rt: "|/usr/local/bin/rt-mailgate-3.6 --queue general --action correspond 
--url https://rtracker.rt.pop-sp.rnp.br/rt/ --debug"

That's what the mail.log records:

---------------------------------------------------
Jan 27 16:16:12 rtracker postfix/smtpd[4671]: connect from 
kliper.pop-sp.rnp.br[200.133.192.62]
Jan 27 16:16:12 rtracker postfix/smtpd[4671]: 9F76724FC1: 
client=kliper.pop-sp.rnp.br[200.133.192.62]
Jan 27 16:16:12 rtracker postfix/cleanup[4676]: 9F76724FC1: 
message-id=<4B6082CD.4060308 at pop-sp.rnp.br>
Jan 27 16:16:12 rtracker postfix/qmgr[4633]: 9F76724FC1: 
from=<wpereira at pop-sp.rnp.br>, size=762, nrcpt=1 (queue active)
Jan 27 16:16:12 rtracker postfix/local[4677]: 9F76724FC1: 
to=<rt at rtracker.rt.pop-sp.rnp.br>, relay=local, delay=0.31, 
delays=0.03/0.02/0/0.26, dsn=4.3.0, status=deferred (temporary failure. 
Command output: Connecting to 
https://rtracker.rt.pop-sp.rnp.br/rt//REST/1.0/NoAuth/mail-gateway at 
/usr/local/bin/rt-mailgate-3.6 line 102, <> line 1. An Error Occurred 
=================  403 Forbidden This is /usr/local/bin/rt-mailgate-3.6 
exiting because of an undefined server error at 
/usr/local/bin/rt-mailgate-3.6 line 150, <> line 1. )
Jan 27 16:17:12 rtracker postfix/smtpd[4671]: disconnect from 
kliper.pop-sp.rnp.br[200.133.192.62]
---------------------------------------------------

What should I understand with these messages?

Thanks.

-- 

Wagner Pereira

PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
http://www.pop-sp.rnp.br
Tel. (11) 3091-8901