[rt-users] Install RT on Rackspace Cloud Server

[Kenneth Crocker]

Ben,

In over 40 years in this business, I can hoestly say that the best way to
implement any plan is to "keep it simple". My advice is to upgrade first,
make sure it is working the way you expect and THEN try moving it.
Otherwise, you run the VERY REAL RISK of complicating the problems and
causes. You'll spend 3 times as much time trying to figure whether the cause
of a problem is the cloud server or the install.

Good Luck! I'd love to hear the success story.

Kenn
LBNL

On Tue, Jul 27, 2010 at 7:56 AM, Ben McLendon <benm at barneshc.com> wrote:

> We've made multiple attempts to install RT on a Cloud server (Centos 5.5)
> hosted at Rackspace with no success.  Our plan is two fold: move our current
> installation from our own internal server to the hosted one, and also
> upgrade from 3.6.3 to the latest stable version in the process.
>
> Any ideas on the process in broad strokes or step-by-step would be greatly
> appreciated.
>
> Ben McLendon
> I.T. Director
> Barnes Healthcare Services
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100727/2bd59459/attachment.htm>