[rt-users] Creating a read-only monitor type role

[Thierry Thelliez]

Emmanuel,

You are right and I overlooked the rights under for that queue for
Privileged users.

On the other hand there is maybe a UI improvement to consider: If a
user has no rights to create a ticket, you can still see the quick
ticket creation dialog and the create ticket button, even if using
them results in an error message since no queue is assigned. I would
be cleaner to not present this dialog and button in the first place.


Thanks,
Thierry