[rt-users] RT email time

Juan N. DLC juann.dlc at gmail.com
Wed Jun 9 09:01:34 EDT 2010


So then, there is no way to change this? other than move my server local
time 4 hours behind the real time? That would affect the RT GUI too.

On Thu, Jun 3, 2010 at 11:46 AM, James Moseley <jmoseley at corp.xanadoo.com>wrote:

> I believe RT, by design, uses the UTC timestamp when storing data in the
> database.
>
> --
> James
>
>
> On Thu, Jun 3, 2010 at 10:19 AM, Juan N. DLC <juann.dlc at gmail.com> wrote:
>
>> Yes, I do have the TZ configured in my RT_SiteConfig.pm
>>
>>
>> # Time Zone:
>> Set($Timezone , 'America/Puerto_Rico');
>>
>> LIke I said, the GUI time is working fine, the problem is MySQL, when
>> creating a ticket it set the Creation Time 4 hours after the real time.
>>
>>
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