[rt-users] Configuration question

Kenneth Crocker kfcrocker at lbl.gov
Mon Jun 21 12:59:32 EDT 2010


Steve,

AAHH! OK, I got it. I don't use it yet, but now that explanation triggered
my memory.

Thanks.

Kenn
LBNL

On Mon, Jun 21, 2010 at 9:40 AM, Steve Anderson <
steve.anderson at bipsolutions.com> wrote:

>  If you take a look at the file docs/creating_external_custom_fields.pod,
> from the tarball, it should explain it.
>
>
>
> perldoc docs/creating_external_custom_fields.pod
>
>
>
> It’s a way of using an external data source as the list you can select from
> for a custom field. The main example given is for listing the groups in RT
> as selectable values.
>
>
>
> I’m using it for a tie into our Asset database (using DBI)
>
>
>
>
>
>
>
> Steve Anderson
>
>
>
> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Kenneth Crocker
> *Sent:* 21 June 2010 5:33 PM
> *To:* rt-users at lists.bestpractical.com
> *Subject:* [rt-users] Configuration question
>
>
>
> To list,
>
> I have 3.8.7 installed into production. I was looking at the
> Configuration->Tools-> System Configuration settings and noticed one I
> hadn't read anything about "CustomFieldValuesSource". What does this do or
> how is it used?
>
> Thanks.
>
>
> Kenn
> LBNL
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