[rt-users] Blank lines in emails

Jesse Vincent jesse at bestpractical.com
Tue Jun 22 14:10:26 EDT 2010




On Tue, Jun 22, 2010 at 10:04:17AM -0700, Alyssa Hardy wrote:
> Hi,
> 
> One of my co-workers is complaining that they are seeing excessive blank
> lines in the emails they get from RT. I don't see any such thing on gmail.
> They use outlook. What's causing this, and how can I clean it up?

Outlook 2007 and up are...insanely broken in how they send the text/plain parts of messages.

Can you pull the latest lib/RT/Interface/Email.pm from git and see if it fixes things for you?


> 
> Thanks!

> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com


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