[rt-users] Help and Ideas needed for a special setup

[Björn Schulz]

Hi Torsten,

add a cf to the specific queue with all staff members or use a staff 
group and one cf for the last ticket owner.
Hope this helps.

cheers,
   Björn

Am 25.06.10 06:39, schrieb Torsten Brumm:
> Hi,
> today i got a request from a department, they need the following Setup:
>
> 1. Queue
> 2. 10 possible Ticket Owners
>
> They like to have the ticket given to the owners automatically by a
> round robin mechanism. I have no idea at the moment how to do this. Any
> hints or ideas?
>
> Thanks
> Torsten
>
> --
> MFG
>
> Torsten Brumm
>
> http://www.brumm.me
> http://www.elektrofeld.de
>
>
>
>
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